Overview
In AS Is scenario, the development team perform the manual tasks of deployment for Dynamics 365, Unified Service Desk and Microsoft Portals like pushing changed components (CRM solutions) to multiple environments, informing relevant teams about completion of build and pushing the build solution to other environments with business approvals.
Digital QA.MS Digital work automates the current build process for Dynamics 365 for CE, Unified Service Desk and MS Portals.
Digital QA MS Skills
Skill(s) available for deployment:
- Digital QA.MS.Build Automation in MS Dynamics 365 environment
The Solution
Logical Architecture
Case Study
NYC 311 - One-stop shop for all government information and non-emergency services in New York City, USA.
QA.MS Digital Worker pilot was implemented for NYC 311 to address the challenges of manual build-deployment activities of Microsoft Dynamics 365 in multiple environments. Account team was spending approximately 480 hours per annum for the manual build-development activities.
This Digital Worker solution has delivered an end-to-end automation of build-deployment process for Microsoft Dynamics 365 platform. It has resulted in saving of build-deployment effort spent by the developers and simplification of the build-deployment process for multiple solutions developed in parallel.
The Digital Worker will save estimated 240 hours per annum for NYC.
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