BTS Digital Workers at a glance

Cash Application
Automates digtalization and processing of Bank Statements and Remittances, matching Invoices with Open Payemnts to be processed in ERP Solution.
Disputes Management
Automates Disputes and Deductions management for any large enterprise. Automates dispute handling, digitization, dispute recognition, validation based on set of rules, dispute resolution and exception handling
Talent Acquisition
Automates talent acquisition HR related tasks e.g. attaching documentation, changes on candidate profile status, communication alerts etc.
HR Payroll
Automates payroll related activities within HR such as performs validations based on a set of rules, posts payroll reconciliations, requests for approval etc.
HR Administrator
Automates and balances the distribution of all incoming work among available agents (considering availability, skills, and scope.)
HR Learning
Enables automation management of learning ticketing systems and learning events management e.g. sends notifications, creates session, provides certifications etc.
Employee Data Management
Automates various EDM Gold Processes by incorporating Digital Worker skills such as monitoring of EDM requests in ticketing tool, creating transactions in HCM (Human Capital Management), generating letters and plan, validation, and automated communication.
 

Skill Catalogue

A skill is the ability of a Digital Worker to carry out one or more tasks in a Workflow to produce a tangible outcome. The tasks are orchestrated in runtime with a set of automation components to execute the Workflow of a skill. The table below catalogues the published skillset of each Digital Worker following a defined taxonomy.

Job Role Digital Worker Skills
Accounts Receivables Specialist Cash Application Cash Application.Document Digitalization
Accounts Receivables Specialist Cash Application Cash Application.Data Extraction
Accounts Receivables Specialist Cash Application Cash Application.Auto Match/Reconcile Open Payments
Accounts Receivables Specialist Cash Application Cash Application.Exception Handling (Human in the Loop)
Accounts Receivables Specialist Cash Application Cash Application.Auto Process in ERP
Accounts Receivables Specialist Cash Application Cash Application.Notifications
Accounts Receivables Specialist Cash Application Cash Application.Analytics
HR Admin Talent Acquisition Talent Acquisition.Auto Communicate to Candidate and Add Documentation
HR Admin Talent Acquisition Talent Acquisition.Auto Update Candidate Status and Add Documentation
HR Admin Talent Acquisition Talent Acquisition.Request Screening for Candidate and Add Documentation
HR Admin Talent Acquisition Talent Acquisition.Add Documentation
HR Admin Talent Acquisition Talent Acquisition.Offer Letter Development/Pre-Boarding
HR Admin Talent Acquisition Talent Acquisition.Notifications
Payroll Admin HR Payroll HR Payroll.Data Intake
Payroll Admin HR Payroll HR Payroll.Validation
Payroll Admin HR Payroll HR Payroll.Prepare for Processing/Auto Load
Payroll Admin HR Payroll HR Payroll.Post Payroll Reconciliation
Payroll Admin HR Payroll HR Payroll.Approval/Workflow
Payroll Admin HR Payroll HR Payroll.Notifications
Payroll Admin HR Payroll HR Payroll.Auto Reporting
HR Admin HR Administrator HR Admin.Data (Ticket) Extraction
HR Admin HR Administrator HR Admin.Auto Dispatch
HR Admin HR Administrator HR Admin.Notifications
HR Admin HR Administrator HR Admin.Log/Job Assignee Reporting
HR Admin HR Learning HR Learning.Data Extraction
HR Admin HR Learning HR Learning.Session Creation
HR Admin HR Learning HR Learning.Auto Enrollment
HR Admin HR Learning HR Learning.Auto-Assessment/ Training Verification
HR Admin HR Learning HR Learning.Notifications
HR Admin HR Learning HR Learning.Reporting
Deduction Analyst Disputes Management Dispute Collection
Deduction Analyst Disputes Management Dispute Digitization
Deduction Analyst Disputes Management Dispute Assemblage
Deduction Analyst Disputes Management Dispute Validation and Approval
Deduction Analyst Disputes Management Dispute Completion
Deduction Analyst Disputes Management Dispute Analytics
EDM Practitioner Employee Data Management Request Monitoring
EDM Practitioner Employee Data Management Request Post in HCM (Human Capital Management)
EDM Practitioner Employee Data Management Creation of Letters and Plan
EDM Practitioner Employee Data Management Validation
EDM Practitioner Employee Data Management Automated Communication