BTS Digital Workers at a glance
Cash Application
Automates digtalization and processing of Bank Statements and Remittances, matching Invoices with Open Payemnts to be processed in ERP Solution.
Disputes Management
Automates Disputes and Deductions management for any large enterprise. Automates dispute handling, digitization, dispute recognition, validation based on set of rules, dispute resolution and exception handling
Talent Acquisition
Automates talent acquisition HR related tasks e.g. attaching documentation, changes on candidate profile status, communication alerts etc.
HR Payroll
Automates payroll related activities within HR such as performs validations based on a set of rules, posts payroll reconciliations, requests for approval etc.
HR Administrator
Automates and balances the distribution of all incoming work among available agents (considering availability, skills, and scope.)
HR Learning
Enables automation management of learning ticketing systems and learning events management e.g. sends notifications, creates session, provides certifications etc.
Employee Data Management
Automates various EDM Gold Processes by incorporating Digital Worker skills such as monitoring of EDM requests in ticketing tool, creating transactions in HCM (Human Capital Management), generating letters and plan, validation, and automated communication.
Skill Catalogue
A skill is the ability of a Digital Worker to carry out one or more tasks in a Workflow to produce a tangible outcome. The tasks are orchestrated in runtime with a set of automation components to execute the Workflow of a skill. The table below catalogues the published skillset of each Digital Worker following a defined taxonomy.