Please fill out the annual effort spent in performing some or all of the activities by practitioners in applicable Job Roles in the Project. Also indicate approximate Band rate of these practitioners based on IOT/CIC location.
Select Job Role Digital Worker Name Activities Performed HIdden Activities Performed IOT Effort (Annual Hrs) Avg IOT Band Rate ($USD/hr) CIC Effort (Annual Hrs) Avg CIC Band Rate ($USD/hr)

Project Management Related Operational Tasks eg.

ILC/Client Timesheet Reconciliation

Financial Dashboard

Backlog/SLA Status Reporting ... more

Project Management Related Operational Tasks eg.

ILC/Client Timesheet Reconciliation Financial

Dashboard Backlog/SLA Status Reportin

Team Utilization Forecasting

ILC Delinquency Followup

Resource ON/Off Boarding

Project Health Status Prediction

Smoke Testing/Health Check of IT Applications eg.

Application URL check

Application Log check

Middleware Health check ... more

Smoke Testing/Health Check of IT Applications eg.

Application URL check

Application Log check

Middleware Health check Application Server Health check

Database Health check

Server File Synchronization check

Master Data Validation & Loading for Package Implementation eg.

Customer Master Data

Accounts Data (Sales, Contact, Tax, Team)

Job/Application Monitoring eg.

Job status/Queue status monitoring

Job Failure Analysis

Job Failure Remediation

L1.5/L2 Ticket Related Activities eg.

Monitor incident/service requests

Ticket Analysis

Workload/Skill based Ticket Assignment... more

L1.5/L2 Ticket Related Activities eg.

Monitor incident/service requests

Ticket Analysis

Workload/Skill based Ticket Assignment

Ticket Remediation

Knowledge Assistance for Workday Module Configurations eg.

Performance Management module

Talent Management module

Reporting

SAP Basis Monitoring eg.

SAP Basis Monitoring ... more

SAP Basis Monitoring eg.

Monitor Stale / Old User session

Monitor Table Space

Monitor Database Backup

Monitor High Memory Utilization with User & Batch jobs

Monitor File System for space availability

Monitor Inbound Queue

Check for locks sitting more than X hours and delete them

Check for failed updates for delete

Check for failed updates for reprocess

Check status of any work processes is of status "Stopped", "Shutdown" or "Reserved"

Check status work processes Privileges

Check all instances of application servers are 'Active' and available

User Management ... more

User Management eg.

New Access, Deactivation, Access profile change

User Role comparison across the landscape

SAP Interface Monitoring eg.

IDOC Failure Monitoring, Failure Analysis & Remediation ... more

IDOC Failure Monitoring, Failure Analysis & Remediation

Mandatory fields availability checking

Order Type Data mismatch

Sales Organization mismatch

Distribution Channel reference mismatch

Sales-Partners reference mismatch

Material-Master Data mismatch

Industry Sector reference mismatch

Material-Type reference mismatch

Plant reference mismatch

Unit of Measurement reference mismatch

Sales Order reference mismatch

Material-Number reference mismatch

Sales-Division reference mismatch

PI/PO Interface Failure Monitoring, Failure Analysis & Remediation ... ... more

PI/PO Interface Failure Monitoring, Failure Analysis & Remediation ...

Channel monitoring

Message monitoring

SAP Organization Unit Configuration eg.

Setup key SAP FI Org. Units like; Company, Company Code, etc

Setup key SAP MM Org. Units like; Plant, Purchase Organization, etc.

Setup key SAP SD Org. Units like Sales Organization, Distribution Channel, etc.... more

SAP Organization Unit Configuration eg.

Define Company

Define Company Code

Assign Company Code to Company

Define variant for opening Posting period

Define Variant for closing posting period

Assign Posting Period Variant to Company code

Define Plant

Assign Plant to Company Code

Define Purchase Organization

Define Storage Location

Assign Purchase Organization to Company Code

Assign Purchase Organization to Plant

Create Sales Organization

Assign Sales Organization with Company code

Create Distribution Channel

Assign Distribution Channel to Sales Organization

Create Division

Assign Division to Sales Organization

Create a Sales Area

Assign Sales Area to Sales Organization

Create Sales Office

Create Sales Group

Assign Sales office to Sales area

Assign Sales Office to Sales Group

Business Process Benchmarking and KPI Scenario Analysis eg.

Supply Chain ... more

Supply Chain

Total cost of goods sold as a percentage of revenue

Inventory carrying cost as a percentage of average inventory value

Average payment period (days payable outstanding)

Average days sales outstanding (measures timeliness between sale of goods or services, and receipt of payment)

Inventory Turnover ratios

Material costs as a percentage of costs of goods sold Labor costs as a percentage of costs of goods sold

Percentage of total annual sales orders received through digital channels

Product & Marketing ... more

Product & Marketing ...

Research and development cost as a percentage of revenue

Total annual cost of poor quality as a percentage of revenue

Customer satisfaction across all products and services

Customer retention rate for all external customers over the last three years

Average defective number of parts per million for primary products

Average return on investment for marketing/sales campaigns for the website channel

Total marketing budget (including trade spending if applicable) as a percentage of revenue

Finance ... more

Finance ...

Total annual finance function cost as a percentage of revenue

Average cycle time in calendar days (including weekends) to complete the financial forecast

Percentage of invoices processed error free the first time

Number of manual adjustments posted in a month

Post go-live usage monitoring eg.

Sales ... more

Sales

Sales Orders

Total number of units sold by Sales Org

Total number of units sold by Plant

Goods Issue for Sales Orders

Proof of Delivery

Supply chain ... more

Supply chain.

Total Purcahse orders by company code

Total Purcahse orders by vendor

Total number of IBDs by vendor

Goods Receipt against IBDs/Pos

Total Inspection Lots

Rejected Inspection Lots

Accepted Inspection Lots

Total OBDs

Total OBD line Items

On Time Shipping Rate

OBD lead Times

Workday Configuration Tasks eg.

Time Off Types, Period Scheduling, etc. for Absence Management Module

Background Checking, Job Posting Template, etc. for Recruitment Module

Benefits configuration for Recruitment Module

Salesforce User Access Mgmt. and Environment Optimization eg.

Ticket Classification - New Access, Deactivation, Access profile change

Health Optimization & Rule-based remediation

SNOW Ticket creation based on Optimization

SAP O2C Incident Triaging, Analysis and Remediation eg

Incidents triaging and analysis

Billing Block Resolution

Invoice Cancellation ... more

SAP O2C Incident Triaging, Analysis and Remediation eg

Incidents triaging and analysis

Billing Block Resolution

Invoice Cancellation

Billing Document Lock Resolution

Sales Order Lock Resolution

Outbound Delivery Lock Resolution

Delivery Block Resolution

Shipping Point Determination

SAP BW Process Chain Monitoring eg.

Process Chain Monitoring, Failure Analysis & Remediation …more

SAP BW Process Chain Monitoring eg.

Process Chain Monitoring, Failure Analysis & Remediation

Memory Allocation issue resolution

Table Lock issue resolution

Last delta upload not yet completed issue resolution

Data Package Size exceed issue resolution

Infocube Locked issue resolution

Object Lock issue resolution

Long running jobs Dependent process chain got stuck issue resolution

Long running jobs Threshold value crossed issue resolution

Plant Asset Failure Prediction eg.

Intelligent plant asset failure prediction

Microsoft Dynamics 365 Environment Checking eg.

Build Automation of MS Dynamics configuration & customization

Quality Inspection of Supplied Goods eg.

Supplier Certification Digitization

Supplier Certificate matching with PO specification