What is Digital Workforce?
Bulletin Board
Digital Worker Capabilities
Portfolio of Solutions
Response from the Road
“We want to thank all of you for the initial five use cases completed as the initial MVP of our AQL Digital Worker! Three are already in production; the other two will be released in a few days! This MVP is the first step of many for this year, working collaboratively and innovatively to increase value added to projects, PMs, and leadership teams. A BIG THANK YOU! Amitabha, thanks for your support and team assignment to work with us on this; you have a fantastic team!”
Samantha Pineda, LA Client Services Excellence Team
Team, Very good to see the progress being made on this. Keep it going. THANK YOU for all your support.
HC Babu Kolla Delivery Partner - Nestle
“I am very happy to inform you that the Digital Worker – Config Management solution for F&L is LIVE in Prod.”
Nabarun Bhattacharjee Senior Project Manager - Nestle
The Digital Worker - Job Monitoring, that we have deployed for WAS Queue Depth monitoring and alerting for Maximo WAM at AEP is extremely helpful and resolved a long-standing issue of hung message queues due to data or system errors. Though intermittent but it used to take a lot of effort to clean up thousands of messages when it happens. The tool has also helped in identifying few underlying issues such as auto restart of JVMs in certain conditions etc that was unknown till now.
Pradeep K Dash, Delivery Project Executive - EE&U
Congratulations to our DPMO team for successfully delivering Stella on time within approved budget with a primary vision to help NG account with automated Invoice generation to meet the SLAs committed to the client.
Stella’s Success demanded for great teamwork and collaboration between DPMO & NG account team.
I understand the next use case on the list is to improve the financials forecasting process through Rosey to bloom & bliss the NG account :blush:
Jayaprakash Padmanaban (JP), Delivery Project Executive, National Grid
I want to take a moment to Thank this entire automation team who have been working tirelessly for the last 6 months on DW implementation in Juniper.
There were several obstacles in the implementation of solution with multiple design changes, architecture limitations, Juniper security team constraints and multiple stakeholder rejections during the approval process. In spite of all these challenges this team kept their cool and continued to focus on fixing issue by issue and finally has come closer to go live.
With such kind of dedicated team, I am sure we can do even more automation for many clients.
Siddharthan Thangavelu, Delivery Project Executive - Juniper
“It has certainly helped me save certainly a lot of time and also the basis consultants are benefitting from being able to spend more time doing more value-add activities as opposed to just executing routine transactions. If any of you have a large SAP estate and are using SAP basis to manage that then I would recommend getting in touch with the global automation team to see if you can get this digital worker installed on your account. ”
Martin Kirke, Delivery Project Executive of Npower
“This is truly a testament of automation team's commitment to USAA account. We have saved tons of hours for our operations team. We have benefitted financially as well, where our operations team members have moved to more engaging activities and trying to follow their career aspirations. The intangible benefit of the automation outcome is that our revenue recognition is more timely and more accurate now.”
Nitin Sanglikar, Delivery Project Executive, USAA Account
“My congratulation to you and the team following completion of UAT. It is really great to have achieved this milestone. Many thanks”
Julie Fairley, Project Executive (ABS-CBN)
“Congratulations !! This is the result of great collaboration across the account team, Market automation and Digital worker team. Looking forward to have many digital skills added to augment our delivery through digital workforce.”
Rajesh Cheepala, AP Automation Leader – HCS
This is a great In Pilots!! I'm glad to see that Banorte DPMO is now being used to generate the project status report and UAT has been completed.
I know the implementation was very challenging and required a lot of effort and dedication from all the team that participated in order to make this happen.
This is the first digital worker in our LA region and for sure it will be a good example to implement digital workers in other accounts.
CIC LA Automation Leader
This journey was challenging mostly from technical perspective as too many technical terminologies I came across in last one month but it is so delightful to see the status board now where 80% is "tick" and 20% is "cross" and we have achieved this in just roughly one month of time frame in spite of having so many technical hurdles .
CIC India Delivery Manager - APMM
WWPRT
WWPRT
Many thanks to promote this opportunity to our application and helped us on implementation. Without your team’s help, we can’t get it running so quickly ! And it really meet our current needs and help us to remove our pain point, by implementing this tool, I believe we can get the instant status for our servers, that’s brilliant ! Thanks all !
Team, Thanks for your great job to get this ready so quickly !
CIC China Delivery Leader - WWPRT
Looking at what your team has achieved in the last sprints is really impressive! It is a pleasure to see how this topic evolved and adds In Pilot functionality week by week...
Thanks for your support and all the hard work that every one of you has put into this! We are looking forward to continue our automation journey together with your team!
Senior IT Architect & Senior Managing Consultant, IBM Germany
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